We provide plumbing service to Atlanta and the surrounding communities, including: Acworth, Alpharetta, Austell, Avondale Estates, Brookhaven, Buford, Chamblee, Clarkston, Conyers, Cumming, Dacula, Decatur, Doraville, Douglasville, Duluth, Dunwoody, Fayetteville, Forest Park, Grayson, Holly Springs, Johns Creek, Kennesaw, Lawrenceville, Lilburn, Lithonia, Loganville, Marietta, Milton, Morrow, Norcross, Peach Tree City, Pine Lake, Powder Springs, Roswell, Sandy Springs, Snellville, Stone Mountain, Sugar Hill, Suwanee, and Woodstock, GA.
At Horizon Services, we strive to go above and beyond for every one of our clients. We offer honest, upfront pricing in writing for every service we provide, as well as flexible scheduling to suit your needs, industry leading warranties, and a 100% customer satisfaction guarantee. When you call on us for heating services, our technicians will arrive on-time, every time. If we're even one minute later than the provided window of time, you don't pay. We understand that dealing with a broken or malfunctioning heating system can be incredibly frustrating. Let us turn your stressful situation into a thing of the past!
In addition to the information below, see these two articles for the general care and maintenance of your air conditioner: Preparing Your Air Conditioner for Summer and How to Replace Furnace & AC Filters. Most noteworthy, you should replace the filters at least twice a year, before the heating and cooling seasons. For information on furnace problems, please see Furnace Not Working.
AC air handler buzzing sounds. Do you hear a buzzing sound when you turn on the thermostat? The only thing that comes on in the house when you turn on the thermostat is the fan relay and fan in the air handler or furnace. Try switching the thermostat HEAT/COOL switch to OFF. Then switch the fan switch from AUTO to ON. The fan (only) should come on. If the air handler makes a buzzing sound, it probably has a bad fan relay or, more likely, blower fan.
"LIFESAVER! Came right out to our home to save us from the heat. I called around 11 and they sent someone by the afternoon 1:30. Carlos fixed our AC on the spot! Very professional and knew what the issues were and fixed them all as fast as possible! Otherwise we would all be toast in this Texas Summer HEat. Thank you Carlos with Ruben's AC! Excellent service"
Ductwork pinging or popping. If you hear a pinging or popping sound coming from metal ductwork, this may be caused by thermal expansion or by air blowing past a loose flap of metal. Track along the duct runs, listening for the sound. If you find it, make a small dent in the sheet metal to provide a more rigid surface that’s less likely to move as it heats and cools.
The thermocouple is a copper rod that the pilot flame heats-up. When it gets hot enough, the thermocouple signals that there is enough heat to burn the gas fuel being released into the appliance—and so it allows the gas to be released to the burners. In some cases where the pilot light won’t stay lit, the thermocouple needs to be adjusted or replaced. This is generally a job for a professional.
High-efficiency condensing furnaces (90% AFUE and above) are a bit more complex than conventional furnaces. The main differences between a conventional and condensing furnace are the heat exchanger technology used to extract heat from the combustion process and the method used to exhaust the combustion gases. In these ways, the furnaces are very different. The condensing furnace does not have a significantly more efficient combustion process than does a conventional furnace; both use gas burners with electronic ignition. The difference lies in that the condensing furnace has a more efficient heat extraction process after combustion.
If you hear clicking that is followed by a hum or buzz, you’re probably hearing the fan motor attempting to start without the boost it needs from the capacitor. You can almost always conclude that the capacitor has failed. Sometimes you can get the compressor fan spinning (clockwise) by pushing it with a thin stick or long screwdriver poked through the grille. But the chances are good that this might work for one cycle, but the capacitor will fail next time the AC goes on. It’s best to replace the capacitor.
Central home air conditioner service systems consist of two major components: a condensing unit that sits outside your house, and the evaporator coil (often referred to as an A-coil) that sits in the plenum of your furnace or air handler. The refrigerant in the A-coil picks up the heat from your home and moves it to the outdoor condensing unit. The condensing unit fan blows outside air through the condensing coil to remove the heat. The condensing unit houses the three parts replaceable by a DIYer: the contactor, the start/run capacitor(s) and the condenser fan motor. The condensing unit also houses the compressor, but only a pro can replace that. The A-coil has no parts that can be serviced by a DIYer.